Electric Service

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Northeastern is dedicated to delivering safe and reliable electric service to our members. Our rate structure is designed to cover the cooperative’s power supply and delivery costs fairly and transparently.

Important information for commercial rates. Most commercial rates are reviewed on a case-by-case basis. If you have questions about the specific commercial rate for your business, please contact us.

Click below to expand each section and explore detailed examples of each rate, helping you better understand how charges are applied to your bill.

Example of Residential Rates
Most homes have a single-phase service. The below estimation is an example of one home with one meter. The table below illustrates how residential bills are calculated. This example is based on one month where 1,000 kwh (kilowatt hours) were used, which is approximately our member average.

Single phase Residential (Rate schedule 101)        
  Usage Rate Cost
Monthly Service Charge $25.00 $25.00
Energy Charge for first block of kWh 500 kWh $0.120331 $60.17
Energy Charge  for remaining kWh 500 kWh $0.101597 $50.80
PJM Cost 1000 kWh $0.019743 $19.74
Power Cost Adjustment (PCA) 1000 kWh -$0.000640 -$0.64
   
Subtotal $155.07
Indiana State Tax 7% $10.85
Total Bill       $165.92

Example of Residential Rates
Since prepaid accounts can be paid at any time, the below estimation is based on 29 days of energy usage.

  Usage Rate Cost
Service Charge per day  29 days $1.50 $43.50
Energy Charge for total kWh 1000 kWh 0.100629 $100.63
PJM Cost 1000 kWh 0.019743 $19.74
Power Cost Adjustment (PCA) 1000 kWh -0.00064 -$0.64
 
Subtotal $163.23
Indiana State Tax $0.07 $11.43
Total Bill $174.66

Summary of Terms

 At Northeastern REMC, transparency is a top priority. We want you to understand the meaning behind every charge on your bill. Below, you’ll find a summary of each charge. If you have questions or need further clarification, don’t hesitate to reach out. We’re always happy to review your bill with you in detail.

Service Charge

The service charge is a minimum amount each meter is charged monthly to cover a portion of the fixed costs Northeastern REMC incurs to have electric service available to your home or business.

These costs include substations, poles, power lines, transformers, meters, taxes, and administrative expenses.

Energy Charge

The total energy used over that billing period measured in kilowatt-hours (kWh) multiplied by the per kWh rate. Some rates include both on-peak and off-peak energy charges.
 
Put simply, the total energy used x rate per kWh = energy charge
 
For residential members, here is an example of your meter reading. If your October meter reading was 5704 and your November meter reading is 5977, that means you used 273 kilowatt hours.

PJM Cost

PJM, the Pennsylvania, Jersey, Maryland Power Pool, is a regional transmission organization that coordinates the flow of electricity for over 61 million people across 13 states and D.C. Northeastern REMC and other Indiana utilities are required to belong to such organizations. This cost helps cover mandated participation and related charges.

PJM ensures enough power to meet demand, maintains grid reliability, and oversees the market to prevent manipulation. Electricity flows through PJM regardless of where it’s generated.

Power Cost Adjustment (PCA)

Northeastern REMC works hard to keep your electricity affordable, reliable, and consistent. But because the cost to buy power can change over time, a small adjustment may appear on your bill—this is called the Power Cost Adjustment, or PCA. The PCA reflects changes in the cost of electricity from our power supplier. It helps us keep energy costs steady and fair for all members. Depending on market conditions, this may appear as a small charge or credit on your bill. It’s not a fee and Northeastern REMC does not profit from it. Every dollar goes directly toward covering the cost of providing your power.

Miscellaneous Charges

Click the tab to learn more about additional charges, such as late fees, insufficient funds, or extra meter readings. While most members won’t encounter these charges, we’re here to help if you believe a fee has been applied in error. Please contact our member services team for assistance.

Late Payments

In the event that the current monthly billing is not paid on or before the stated due date, a late payment charge of ten percent (10%) for the first $3.00, plus three percent (3%) of the amount in excess of the first $3.00 will be added to the net bill. The gross amount due, as shown on the billing statement, includes the late payment charge.

Security Deposits

All new accounts and previously disconnected accounts being reconnected are subject to our deposit policy. 
 
The deposit will be collected prior to service connection. Other circumstances may warrant charging a deposit as determined by Northeastern REMC. When a member applies for service, an online utility soft credit check will be completed. Based on the response, members with excellent credit will not have a deposit.
 
Members may be required to pay a deposit between $0-$200 based on their credit rating and payment history with the co-op. No interest shall be paid on any deposits. Deposits will be refunded when membership is terminated.

Disconnect/Reconnect/Collection Charges

Collection/Disconnection/Reconnection Fees
 
All disconnect and reconnect charges are in addition to any outstanding balances. 
 
Disconnection: $60
Disconnection when line truck is required: $110
 
Reconnection: $60 ($110 after 4pm) 
Reconnection when line truck is required before 4pm: $110
Reconnection when line truck is required after 4pm: $195
 
When a reconnection of service is made for the same member at the same location within a twelve (12) month period, where service was disconnected at the member’s request, a charge of $60.00 shall be paid for such reconnection 

Insufficient Funds

When a check is received for a payment on a member’s account and is returned, the member shall be assessed a returned check fee of $25.00 for each check returned by the bank. Electronic payments made either through Northeastern REMC’s website or through a paying agent service,  which are returned non-payable, shall be assessed a handling charge of $25.00 for each returned item. 

Meter Reading

When a condition exists that requires a special trip to obtain the meter reading, the member will be charged $60.00 per trip. This charge will be added to the member’s monthly bill. 
 
Meter Test Requested by Member
Northeastern will endeavor to maintain the efficiency of the meters within the allowable accuracy prescribed by the Indiana Administrative Code Title 170 Indiana Utility Regulatory Commission Article 4 Electric Utility. Northeastern will make a test of accuracy of registration on a meter upon a written request of a member. If the member requests a meter test within twelve (12) months of the last test and no error is found, then the member will be charged $60.00 for the meter test. This charge will be added to the member’s monthly bill.
 
Same Day Meter Service Charge
Should a member request a meter be installed or a meter reading be taken on the same day they pay their membership, Northeastern will charge $60.00 during normal business hours and $110.00 after normal business hours for this service. These charges are non-refundable.

Member False Call-Out Charge

If Northeastern personnel respond to a member call and discover the cause of the power outage is located on member’s side of the meter (e.g., tripped breaker, blown fuse, etc.), a charge of $110.00 during normal business hours and a charge of $195.00 after normal business hours will be assessed. Northeastern is not obligated to make repairs to the member’s equipment, which is located on member’s side of the meter.

Temporary Facilities Charge

The intent of temporary service is to provide light-duty electrical service, in accordance with the Corporation’s “Electric Standards Manual”, for construction purposes until a permanent service has been established. 
 
Northeastern will furnish necessary pole and entrance equipment for temporary service. Northeastern may require the member to pay, in advance, a one-time $140.00 charge for each temporary service. The applicable billing rate will also apply to energy use for this service. If the member or its representative (e.g., contractor) provides their own temporary service  facilities, Northeastern may require the member to pay, in advance, a one-time $100.00 charge for each service connection. In addition, the member shall incur a $60.00 inspection charge for each trip.
 
If the temporary is returned to Northeastern REMC with incidental damages outside normal wear and tear, the member will be charged $65 for repairs. If the temporary is returned damaged and it is not repairable, the member will be charged $200.

New Service Fee

The new service fee is a one-time $500 charge for any new construction on the Northeastern system. This flat fee is charged for all new metered service points requiring new equipment installed at the location. The new construction service fee does not include other temporary or new member charges or fees. Additional charges may apply depending on the equipment that needs to be installed and the projected electrical use at the new location.

Rob Higgins

District 1

NRECA Credentialed Cooperative Director

NRECA Board Leadership Certificate

Board member since 2014

Term ends in 2026

Rob Higgins has served Northeastern REMC members as the co-op’s District 1 director since 2014. He has earned the National Rural Electric Cooperative Association’s Credentialed Cooperative Director, Board Leadership, and Director Gold Certifications. Rob is currently the Board chair.

After serving four years as a fire support specialist in the United States Army, Higgins began building a career in the communications and electric utility industries. With over 25  years of experience, Higgins holds the credentials of registered telecommunications project manager and outside plant designer and is currently the project manager for Spectrum Engineering Corporation, an EnTrust Solutions Group company.

Higgins’ primary responsibilities include supporting his design team, tracking projects, and interacting with customers. Higgins is also responsible for his team’s budget and revenue forecasting.

And earlier this year, Higgins became an entrepreneur by starting his own fiber splicing business, Foxtrot Splicing.

When not at work, Higgins enjoys spending time outdoors with his family, including his daughter, Adrien, and their dog, Meeko.

When asked why Higgins likes to serve on NREMC’s board of directors, he said, “I enjoy serving the people of this cooperative. I’ve enjoyed the relationships I’ve built and the great employees at NREMC.”ff