Skip to main content

Search form

Pay Now Pay Now
Report an Outage Report an Outage
Outage Map
Contact Us Contact Us
Account Log in Account Log in
Home

Pay My Bill

Loading NISC SmartHub log in. Please wait...

'Loading NISC SmartHub log in. Please wait...'
Menu
  • My Account
    • Pay Now/View Bill
    • Understanding Your Bill
    • Payment Options
    • Moving
    • Patronage Capital
    • Rates
    • New Member
  • Programs and Services
    • Tree Trimming and Removal
    • Solar Energy Options
      • Community Solar
      • Solar Energy & Panels
    • Surge Protection
    • Propane
    • Energy Saving Rebates
    • Security Lighting
    • Electric Standards Manual
  • Safety
    • Request a Safety Demo
    • Call Before You Dig
    • Power Line Safety
    • Pet Safety
    • Tree Planting Safety
  • Community Involvement
    • Art Contest
    • College Scholarship
    • Co-Op Connections Discount Card
    • Operation Round Up®
    • Touchstone Energy Camp
    • Youth Tour to Washington, D.C.
  • Power Outages
    • Report an Outage
    • Outage FAQs
    • Outage Map
  • About Us
    • Contact Us
    • News from NREMC
    • Blog
    • Our History
    • Leadership and Board Members
    • Employment
    • Newsletters
    • Governance
    • Touchstone Energy Cooperatives
    • Cooperative Principles
    • Kilowatts and Coffee Video Series
  • COVID-19 FAQs

Patronage capital

Error message

Patronage capital

Members of Northeastern REMC enjoy several benefits that customers of other types of electric utilities don’t get to experience. One special benefit is receiving patronage capital.

When our revenues exceed expenses and the board determines there are adequate reserves to meet our cooperative’s business needs, the balance is returned, or “retired,” to members. These members receive a patronage capital retirement check. The amount being returned is based on how much power the member had used.

Former members

When a member moves out of our service area, patronage capital is retired at a discounted rate and appears as a credit on their final bill. If you've recently moved out of the Northeastern REMC service area, you may have unclaimed patronage capital available to you. Please contact us to find out if you have patronage capital owed to you.

How to view your patronage capital refund

Enter your account number below to view your bill credit amount.


 

Unclaimed funds from 2018

It's important to us that you receive your patronage capital refund. Please see click below to view more information about unclaimed funds from 2018.

 

View Unclaimed Refunds

April 2020 Patronage Capital FAQs

What month will I see my bill credit?

 

For members receiving a bill credit in 2020, you will see your Capital Credit Refund on your April statement.

How much will my bill credit be?

 

Each member will receive a different amount based on many factors. How long you’ve been a member and the amount of energy you have used are the two main factors.

How often can I expect a bill credit based on patronage capital retirements?

 

Every year, our board of directors will review and vote on a proposed amount. This year (2020), these funds were made available sooner than usual based on the COVID-19 pandemic response.

Can I donate the amount of my bill credit to other members who may need assistance?

 

Yes, visit Northeastern Neighbor Aid. to donate this or any other amount. 
 

Why is this a bill credit and not a check?

 

We are giving you a bill credit to help you as quickly and efficiently as possible without delays, complications or contamination. This method ensures you get your credit with no need to go to a bank, track down mail or any other inconvenience.

What year is this paying for?

 

This year’s patronage capital retirement will be a straight percentage of your entire account. In years past we would retire 100% of a specific year, so if you were a member on our lines in that year you would receive a check. This year just over 3.5% of every year is being returned to members

Back to Top

Contact Us: 888-413-6111

Quick Links

  • Contact Us
  • Careers
  • Legal Information/Privacy Policy

©2021 Northeastern REMC. All Rights Reserved.

  • My Account
    • Pay Now/View Bill
    • Understanding Your Bill
    • Payment Options
    • Moving
    • Patronage Capital
    • Rates
    • New Member
  • Programs and Services
    • Tree Trimming and Removal
    • Solar Energy Options
      • Community Solar
      • Solar Energy & Panels
    • Surge Protection
    • Propane
    • Energy Saving Rebates
    • Security Lighting
    • Electric Standards Manual
  • Safety
    • Request a Safety Demo
    • Call Before You Dig
    • Power Line Safety
    • Pet Safety
    • Tree Planting Safety
  • Community Involvement
    • Art Contest
    • College Scholarship
    • Co-Op Connections Discount Card
    • Operation Round Up®
    • Touchstone Energy Camp
    • Youth Tour to Washington, D.C.
  • Power Outages
    • Report an Outage
    • Outage FAQs
    • Outage Map
  • About Us
    • Contact Us
    • News from NREMC
    • Blog
    • Our History
    • Leadership and Board Members
    • Employment
    • Newsletters
    • Governance
    • Touchstone Energy Cooperatives
    • Cooperative Principles
    • Kilowatts and Coffee Video Series
  • COVID-19 FAQs