Earlier this month, we shared with you five steps to safe digging. This week, we're diving a little deeper into the process by sharing a few things you may not know.
What do the different colors mean in my yard?
Each utility company or organization will use a different color flag or spray paint to indicate where their lines are located underground. See the chart below, and click to enlarge.
What does a mark that says "okay" mean?
If the utilities lines are not close to your project sign, they will indicate it with an "okay" or notify you otherwise.
What is a tolerance zone?
Indiana state law mandates a two-foot tolerance zone on either side of utility marks where only certain types of excavation are allowed, such as only being permitted to dig with hand tools.
Can I submit a request online?
Yes! A relatively new feature on their website allows you to submit a request for marked utilities online. Visiting this link for more information.
Is there a fee to use Indiana 811?
No. This service is always free.
Do I need to notify 811 even if I'm digging in an area that has previously been marked?
Yes, you need to submit a new ticket each time you want to dig. Factors like erosion and plant growth can alter the location of buried facility lines. It is also possible that utility companies have added new lines since your property was last marked.
What if I hit a utility line?
Stop digging immediately. Step away from the area and call 911 if the damage results in the escape of flammable, toxic, or corrosive gas or liquid, or if danger is present. After calling 911, notify the affected utility. Lastly, inform Indiana 811 of the incident.
You can read more frequently asked questions at indiana811.com