Don't fall for a utility scam. Here's what to do.
Someone calls claiming to be from Northeastern REMC and says your power will be cut off if you don't pay immediately using a gift card. This is a scam. Scammers want you to think you have no time to confirm what they're saying. They will also suggest payment methods that are not trackable, such as reloadable gift cards. What should you do immediately? Hang up and call us.
It's also essential to make sure you're actually calling Northeastern REMC.
Why it matters: Scammers are now using search engines, like Google, to trick people into calling them instead of the co-op. Please verify that the phone number you are calling is Northeastern REMC. Program it into your phone now!
ADD US TO YOUR CONTACTS: 260-625-3700
What to do if you paid the scammer
Scammers often ask you to pay in ways that make it tough to get your money back. No matter how you paid a scammer, the sooner you act, the better.
Credit or Debit Card: Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge.
Bank Account Transfer: Contact your bank and tell them you did not authorize this debit or withdrawal.
Money Transfer App: Report the transaction in the app. If the app is linked to a card, report the fraud to your credit card company
Personal Information: Go to identitytheft.gov to see what steps to take, including how to monitor your credit.
