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Power outages

Power outages

Northeastern REMC monitors the electric system and often knows about outages on distribution circuits, power lines and substations, but we may not know about outages impacting just a few members. To ensure that we can restore power to you as quickly as possible, it's important to report your power outage by calling 1-888-413-6111 or login to SmartHub to report your outage.

Please keep in mind that our social media sites are not monitored 24/7, and are not to be used to report a power outage. 

You can receive a text message related to power outages. 

To start this service text 4901 to 85700
For more information, text HELP to 85700.

You can opt-out of  receiving messages from Northeastern REMC at any time. To stop receiving messages, simply text QUIT to 85700.
Standard message and data rates may apply as defined by your individual text messaging plan. Please note that the mobile number you are texting from must be associated with your NREMC account.

Electric co-ops work hard to restore power during an outage. Take a closer look at the process.

Report an outage

Report an outage by calling or logging into to Smarthub. Click here to get started.

Report an outage

Power Outage FAQs

Learn more about what happens during a power outage including what order power is restored.

Power Outage FAQs

View the outage map

This map shows any outages in the Northeastern services area. This map updates automatically every 5 minutes.

View the outage map
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Contact Us: 888-413-6111

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©2023 Northeastern REMC. All Rights Reserved.

  • My Account
    • Pay Now/View Bill
    • Understanding Your Bill
    • Payment Options
    • Moving
    • Capital Credits
    • Rates
    • New Member
  • Programs and Services
    • Solar Energy Options
    • Tree Trimming and Removal
    • Surge Protection
    • Propane
    • Water Heater Rebate
    • Security Lighting
    • Electric Standards Manual
    • Peak Thermostat Program
  • Safety
    • Request a Safety Demo
    • Call Before You Dig
    • Power Line Safety
    • Pet Safety
    • Tree Planting Safety
  • Community Involvement
    • Art Contest
    • College Scholarship
    • Co-Op Connections Discount Card
    • Operation Round Up®
    • Camp Kilowatt
    • Page Day at the Statehouse
    • Youth Power & Hope Awards
    • Youth Tour to Washington, D.C.
  • Power Outages
    • Report an Outage
    • Outage FAQs
    • Outage Map
  • About Us
    • Contact Us
    • News from NREMC
    • Blog
    • Our History
    • Leadership and Board Members
    • Employment
    • Newsletters
    • Governance
    • Touchstone Energy Cooperatives
    • Cooperative Principles
    • Kilowatts and Coffee Video Series